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Webinar - Ethics and Boundaries in a World of Technology
Thursday, May 05, 2022, 8:30 AM - 12:30 PM CST
Category: WAFCA CE Training

Registration is closed for this event. 

Ethics and Boundaries in a World of Technology
Presented by Jeanne Wagner, MSW, LCSW, ACSW
*Up to 4 CE credits will be issued to those attending this virtual opportunity. See below for details.

Workshop DescriptionThe management of ethics, boundaries, and confidentiality in a world of constantly emerging technology and social media is especially challenging for human service professionals. This workshop will address the technology challenges encountered during the provision of human services. Strategies will be discussed utilizing the recently updated NASW Technology Standards and current best practices from the literature.    

Participants will gain an enhanced awareness of the complicated nature of technology and social media as it interfaces with the provision of services within human service organizations. Additionally, attendees will learn techniques for ethical decision making in situations where technology or social media is utilized. This program is designed to be interactive as participants share challenging ethical issues encountered in their practice. Internet-based services including counseling, education, therapy groups and other social services utilizing technology will be addressed. The establishment of professional boundaries while using social media and providing services in a virtual world will be addressed, and the workshop content will also cover the concerns related to online investigation resources.   

Learning Objectives: Attendees will be able to... 
  • Identify the range of ethical dilemmas and professional boundaries with the use of technology and social media

  • Become knowledgeable about best practice standards outlined by the latest NASW Technology Standards 
  • Learn models for the ethical decision-making process 
  • Increase awareness of the complicated nature of professional boundaries and ethics with the explosion of social media and technology
  • Identify new age risks that may affect professional liability 
  • Identify what policies, procedures, and protocols are recommended to address these complicated technology issues in a variety of contexts 

Presenter InformationJeanne Wagner joined the staff at the Helen Bader School of Social Welfare in May 2005 as the Director of Social Work Field Education Programs. She received her MSW from Jane Addams College of Social Work, Chicago, IL and her BSW from Morehead State University, Morehead, KY.  

She is a Licensed Clinical Social Worker and Clinical Professor with extensive clinical, management, administrative, and educational experience.  She has worked in a variety of social service settings prior to her appointment with UWM, which include child welfare, adoption (domestic and international), mental health, intellectual disabilities, geriatrics, and private practice.  She currently teaches courses in social work, develops and presents continuing education programs covering social work ethics and boundaries, leadership and supervision, case management, documentation, confidentiality, adoption competency, safety in the field, etc. She is a Trainer for the Training for Adoption Competency (TAC) curriculum through the Center for Adoption Support and Education (CASE) and UWM’s Co-Director for TAC.  She has served in the role of Ombuds for UWM since 2007 and has 10 years of experience in Quality Assurance.   

About our Offerings:

WAFCA has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6778. Programs that do not qualify for NBCC credit are clearly identified. WAFCA is solely responsible for all aspects of the programs. Visit the WAFCA-CE registration page for more information on fees and policies. 

Wisconsin Association of Family & Children's Agencies (WAFCA)
16 N Carroll St, #750
Madison, WI 53703  (608) 257-5939 

Contact: [email protected]